ComfyGo | MS-3000 PLUS Foldable Electric Mobility Scooter - MS3000PLUS
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MS3000 Plus Foldable Mobility Scooters are professionally built and provide practical personal transport. We use the latest technology and materials to produce the finest electric scooters. Our goal is to provide our customers with the best service and products.
- [ LONG RANGE ] Up to 25 miles with a max speed of 12 mph. The actual driving range is affected by vehicle configuration, load capacity, temperature, wind speed, road surface, operation habits, and other factors. The data in this description is for reference only.
- [ ENVIRONMENT FRIENDLY ] The foldable scooter has advanced and reliable technology, is energy-saving, and is environmentally friendly. MS3000 Plus does not produce pollution and noise during operation, which is conducive to the environment.
- [ EASY CONTROL ] You can use MS3000 Plus with 3 different speed levels. Speed level 1 is 3.75 mph, level 2 is 7.5 mph, and level 3 is 12 mph. MS3000 Plus comes with an adjustable (7”) direction bar.
- [ WARRANTY ] As a California-based company, we are obsessed with 100% Customer Satisfaction; MS3000 Plus comes with a one-year spare parts warranty and six months battery warranty.
- Unfolded Dimensions: 40″ x 21″ x 35″
- Folded Dimensions: 21.5″ x 14.5″ x 27″
- Box Dimensions: 25″ x 16.25″ x 29.5″
- Net Weight: 63 lbs
- Gross Weight: 75 lbs
- Shipping Weight: 72 lbs
- Range: Up to 25 Miles
- Max Speed: 12 mph
- Max Loading Weight: 265 lbs
- Ground Clearance: 3.75″
- Motor Power 250W x 2
- Front-wheel size 10″
- Rear-wheel size 8″
- Lithium Battery: 36V 10 Ah / 36V 15.6 Ah
- Charger: 100~240 V, 50-60 Hz
- Charging Time: 5 – 8 hours
- Speed Levels: 3.75 / 7.5 / 12 mph
- Turning radius: 5 feet
- Maximum Climbing Grade: 12 degree
- The speed is adjustable, and the handlebars have three gear positions: high, medium, and low. Depending on the user, driving speeds are adjustable for the elderly, young, office workers, or outdoor leisure.
- Height-adjustable 360° directional rod, adjustable height, suitable for people of different sizes, sturdy stab-resistant tires, and a useful storage basket for the front.
- Foldable four-wheeled scooter, easy to store when folded, unfolding electric car when using, front and rear LED headlights, high-brightness LED headlights, obvious rear taillights, warning of rear vehicles.
- Comfortable and lightweight, standard onboard and indoor charging, foldable double seats, adult seats with a maximum load of 265 lbs.
- WEIGHT: 75 lbs
- DIMENSIONS 33 × 17 × 31 in
- COLOR: Red, Silver, Black, Blue, White
- RANGE: Up to 16+ miles(10AH Battery), Up to 25+ Miles (15.6AH Battery)
DOCUMENTS AND MANUALS
All new products have a limited warranty. All batteries have a six-month warranty. Spare parts have a one-year warranty. Frames have a three-years warranty
Refunds, returns, and exchanges
- We accept returns up to thirty (30) days after delivery if the item is unused and in its original condition. We will refund the total order amount minus the shipping costs and restocking fees for the return.
- If your order arrives damaged, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. We will review and resolve these issues on a case-by-case basis and try our best to work towards a satisfactory resolution.
- Damaged items must be marked “DAMAGED” on the bill of lading for truck shipments or the courier manifest for small packages. Within seven (7) days of the original receipt, the customer will inspect damaged items and have an RMA issued to report the damage. ComfyGO INC shall notify the shipper to arrange an inspection and pickup of the shipping damage, process a replacement order billed to your account, and issue a credit based on the findings of the courier. Credit cannot be issued for shipping damage if ComfyGO, INC is notified to issue an RMA after seven (7) days of original receipt.
- Original packaging must be included (manufacturer’s box, Styrofoam, plastic bags, packing material, etc.) The original, undamaged UPC barcode must also be included. Do not cut out the UPC or the Seal until you have examined and tested the product to your satisfaction. Removal of the UPC or the Seal voids any possible return regardless of RMA or credit request status.
- The return must be complete and include all accessories (transformers, antennas, remote controls, batteries, software disks, power cable, etc.) and manufacturer documentation (manuals, warranty cards, registration information, etc.)
- If your returned product does not match all applicable criteria listed in this policy, it will be rejected by our Return Warehouse and returned to you at your expense. Consequently, your RMA will be nullified, and any credit request will be denied, replacement orders will not be made, and you will be charged for all shipping costs. By requesting an RMA and shipping a return in violation of this policy, you hereby agree to accept our product shipped back to you and pay all shipping costs to and from our Return Warehouse. Our arrangements with our suppliers and manufacturers do not permit any exceptions.
- Used items are not eligible for return and are covered under their respective warranties.
- For items under warranty, ComfyGO, INC. reserves the right to send a free replacement part. A complete serial number or order number is required for certification.
- Unused items in marketable condition and returned due to a ComfyGO, INC. error must be shipped within seven (7) days and include an RMA.
- All new products come with a limited warranty. All batteries have six months (6) of warranty. Spare parts have one year of warranty. Frames have a three-years warranty. The limited warranty does not cover labor or device failure due to owner misuse or negligence, nor does it extend to non-durable components, such as rubber materials, accessories, wheels or brakes, and plastic parts, which are subject to normal wear and need periodic replacement. Proof of purchase and serial number is required for all warranty claims.
- ComfyGO, INC. is not responsible for any damage or loss of packages due to a returned item. ComfyGO, INC. shall review and inspect all returned items within three (3) business days of receipt. Notice shall be provided to customers for items not deemed covered under warranty. Customers shall be required to authorize the return within fourteen (14) days of notice, or the item shall be discarded.
Shipping & Return Policy
- All orders are processed within 1 to 5 business following the receipt of your order. (Excluding weekends and holidays). You will receive a notification when your order has shipped.
- Cancellation Request/ Refused Orders – Once the order has begun processing or shipped, it cannot be canceled. If a customer no longer wants the item, a Return Merchandise Authorization Number (“RMA”) shall be requested, and a restocking fee will be applied. The customer will be responsible for all shipping charges.
- Lost Packages – Please notify us in writing about non-delivered packages within five (5) days of the Estimated Delivery Date. Without such notification, ComfyGO, INC. will not be responsible for a lost parcel. If the RMA instructions are not followed, we shall not be liable for items that do not arrive in our warehouse. Please ship and track your package via a professional courier or mail service provider.
We do not accept medicare or insurance as payment.
However, we do offer PayPal and Shop Pay as a payment option.
You can finance and pay low monthly payments. There are options for weekly or bi-monthly payments depending on your credit profile.
Medicare and other insurance companies make it difficult for you to obtain a mobility scooter or power wheelchair. The process can take up to six months before approval.
To obtain a power wheelchair or mobility scooter through Medicare, you must prove to a doctor that you are not able to ambulate (walk or move around), even with assistance devices such as a walker, rollator, cane, etc.
This process can keep you from being able to travel, or move around freely for months; therefore, it's best to pay for the product via a payment option if you do not have the ability to pay it all at once.