Enhance Mobility | Triaxe Cruze Foldable Mobility Scooter - T3055
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- Warranty and Return Policy
The Triaxe Cruze offers everything you’ve been looking for in a mobility scooter and more. It combines the convenience and portability of a folding, travel scooter with the comfort and performance of a full size scooter. Why settle, when you can have it all?
Transporting your scooter has never been easier. The Triaxe Cruze folds flat in seconds and will easily fit in the back of most vehicles with no disassembly required. The Triaxe Cruze will travel everywhere with you. Take it to the mall, the park, the store, on vacation, or to the ball game. It can be used indoors or out. Once folded, the Triaxe Cruze is simple to store and only requires an 18” footprint.
The Cruze offers a smooth, comfortable ride with front springs to absorb the bumps and a roomy 18” seat with a high back to cushion and support along the way. The large floor deck leaves ample room to stretch your legs.
The user controls are simple to use and all within easy reach. The paddle acceleration with a speed control dial puts the power in your hands. Dial it up in wide open spaces or down when in a crowded area. A bright LED headlight, battery indicator, and horn are added for enhanced safety.
The 180-watt rear transaxle motor with electromagnetic braking and freewheel mode is powered by a 24-volt 12-amp lithium battery pack. The Triaxe Cruze can take you up to 18 miles on a single charge. This battery meets all FAA guidelines for airline travel.
The Triaxe Cruze is constructed of durable aircraft-grade aluminum to give this lightweight, corrosion-resistant scooter a high tensile strength with a weight capacity of 350lbs. The Solid rubber tires are engineered to provide years of worry-free operation.
Don’t settle when you can have it all. This hybrid scooter offers the portability and convenience of a travel scooter with the comfort and performance of a full-size one. The Triaxe Cruze will take you far.
Overall Length: 39"
Overall Width: 19.5"
Tires Tire Size Front: 8" Solid Tires
Tire Size Rear: 9.5" Solid Tires
Maximum Speed: 6MPH
Range: Up to 18 miles
Turning Radius: 30 Degrees
Weight(without battery pack): 58lbs
Color: Fiery Red and Reflex Blue
Brake: Electric brake System
Drive System: Rear Wheel Drive, Brushed Motor
Handlebar: Aluminum with Rubber Hand Grips
Maximum Weight Capacity: Up to 350lbs
Seat Width: 18" standard
Seat Height: 23"
Battery Power Type: 24v 12AH
Motor: 24v 180w
Battery Charger: 24v 2AH
DOCUMENTS AND MANUALS
What is Enhance Mobility’s return policy?
Dealers have 7 business days from the date product was received to request a Return Manufacturer’s Authorization Number (RMA #). Enhance Mobility charges a 20% restocking fee for ALL returned items. The return fee is charged back to the dealer on wholesale cost. Returned products must be in new, unused condition in original packaging. Custom orders and accessories including batteries are NON-REFUNDABLE. Enhance Mobility will not accept returned items without a RMA #. Credit will be issued upon inspection of the returned product(s). Dealers may offer a different return policy than the Enhance Mobility Return Policy; however, Enhance Mobility is only liable for the obligations as stated in this Return Policy.
What is the standard warranty for Enhance Mobility’s products?
Transformer and Mobie Plus Scooters have a 24-month warranty on electrical components, limited lifetime coverage on the frame, and a 12-month warranty on the Lithium-Ion battery.
TRIAXE Scooters have a 3-year warranty on the frame, 12-month warranty on electrical components, and 6-month warranty on the Lithium-Ion battery. The warranty begins immediately following customer purchase.
Tires, Tubes, Trim Pieces and Plastic Shrouds, Upholstery (Seat Back and Seat Cushions). This warranty excludes the following: Loss or theft of any and all accessories (such as keys, remote controls etc.), damages caused by improper operation or maintenance, irregular spare parts, accidents, damages caused by an unauthorized refit of the scooter, and damages caused by natural disasters, such as hurricanes, floods, and earthquakes.
Is there an extended warranty/ in home service plan available to purchase?
Yes. Enhance Mobility works with a nationwide company to provide this service. The Enhance Mobility service department will troubleshoot by phone and will dispatch from our network of technicians if deemed necessary.
What is the cutoff time on when the in home-service plan can be added to customer’s order?
To initially add the 1-year warranty, Enhance Mobility must receive the request from the dealer within 7 days of scooter purchase. The second-year extended warranty can be added up to 1 month after purchase date. The 2-year extended warranty cannot be added if the customer did not purchase the first year in home service plan.
We do not accept medicare or insurance as payment.
However, we do offer PayPal and Shop Pay as a payment option.
You can finance and pay low monthly payments. There are options for weekly or bi-monthly payments depending on your credit profile.
Medicare and other insurance companies make it difficult for you to obtain a mobility scooter or power wheelchair. The process can take up to six months before approval.
To obtain a power wheelchair or mobility scooter through Medicare, you must prove to a doctor that you are not able to ambulate (walk or move around), even with assistance devices such as a walker, rollator, cane, etc.
This process can keep you from being able to travel, or move around freely for months; therefore, it's best to pay for the product via a payment option if you do not have the ability to pay it all at once.