Enhance Mobility | Triaxe Sport Foldable Mobility Scooter - T3045
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- Warranty and Return Policy
The Triaxe Sport is a unique and original portable folding scooter that has an amazing 35-mile range on a single charge and can go up to 12 mph with the standard Lithium Ion Battery.
With the optional Travel Battery, the Triaxe Sport is within TSA guidelines for airline travel with a range of up to 18 miles. No other airline-approved scooter has that distance or performance. Pair that with the soft case travel bag and you are ready to go.
It is the ultimate portable unit that combines controlled speed and superb distance. The total weight of the Triaxe is only 49 lbs. and it can hold a capacity of 350lbs.
Being a 3-wheel scooter the Triaxe Sport has an exceptional turning radius so handling this unit in tight spaces is simple and easy.
The Triaxe Sport has a pull-out luggage rack and LED front headlight. It offers front-wheel drive and has adjustable handlebars. The Triaxe Sport comes with rear disk brakes and a main parking brake as standard. The comfortable cushioned seat is 13 inches wide with an optional 18-inch seat available.
Overall Length: 34"
Overall Width: 20.5"
Tires Tire Size Front: 8" Solid Tires
Tire Size Rear: 9.5" Solid Tires
Maximum Speed: Up to 12mph 3 speed Model
Safe Gradient: 0-18 degrees
Maximum Gradient: 18 degrees
Range: Up to 35 miles
Turning Radius: 33 Degrees
Weight(without battery pack): 44lbs scooter 8lbs Battery
Color: Red, Blue, Black, Purple, Silver, Orange
Brake: Hand brake controlling rear disc brakes
Drive System: Front Wheel Drive, Brushless Motor
Handlebar: Steel with Rubber Hand Grips
Maximum Weight Capacity: Up to 350lbs
Seat Width: Seat Width 13" standard, 18" optional
Seat Height: 20.5"
Battery Power Type: Long Range-48V 12 amp, Travel Pack-48V 6amp
Motor: 56V - 500W
Battery Charger: 48V - 2AH
DOCUMENTS AND MANUALS
What is Enhance Mobility’s return policy?
Dealers have 7 business days from the date product was received to request a Return Manufacturer’s Authorization Number (RMA #). Enhance Mobility charges a 20% restocking fee for ALL returned items. The return fee is charged back to the dealer on wholesale cost. Returned products must be in new, unused condition in original packaging. Custom orders and accessories including batteries are NON-REFUNDABLE. Enhance Mobility will not accept returned items without a RMA #. Credit will be issued upon inspection of the returned product(s). Dealers may offer a different return policy than the Enhance Mobility Return Policy; however, Enhance Mobility is only liable for the obligations as stated in this Return Policy.
What is the standard warranty for Enhance Mobility’s products?
Transformer and Mobie Plus Scooters have a 24-month warranty on electrical components, limited lifetime coverage on the frame, and a 12-month warranty on the Lithium-Ion battery.
TRIAXE Scooters have a 3-year warranty on the frame, 12-month warranty on electrical components, and 6-month warranty on the Lithium-Ion battery. The warranty begins immediately following customer purchase.
Tires, Tubes, Trim Pieces and Plastic Shrouds, Upholstery (Seat Back and Seat Cushions). This warranty excludes the following: Loss or theft of any and all accessories (such as keys, remote controls etc.), damages caused by improper operation or maintenance, irregular spare parts, accidents, damages caused by an unauthorized refit of the scooter, and damages caused by natural disasters, such as hurricanes, floods, and earthquakes.
Is there an extended warranty/ in home service plan available to purchase?
Yes. Enhance Mobility works with a nationwide company to provide this service. The Enhance Mobility service department will troubleshoot by phone and will dispatch from our network of technicians if deemed necessary.
What is the cutoff time on when the in home-service plan can be added to customer’s order?
To initially add the 1-year warranty, Enhance Mobility must receive the request from the dealer within 7 days of scooter purchase. The second-year extended warranty can be added up to 1 month after purchase date. The 2-year extended warranty cannot be added if the customer did not purchase the first year in home service plan.
We do not accept medicare or insurance as payment.
However, we do offer PayPal and Shop Pay as a payment option.
You can finance and pay low monthly payments. There are options for weekly or bi-monthly payments depending on your credit profile.
Medicare and other insurance companies make it difficult for you to obtain a mobility scooter or power wheelchair. The process can take up to six months before approval.
To obtain a power wheelchair or mobility scooter through Medicare, you must prove to a doctor that you are not able to ambulate (walk or move around), even with assistance devices such as a walker, rollator, cane, etc.
This process can keep you from being able to travel, or move around freely for months; therefore, it's best to pay for the product via a payment option if you do not have the ability to pay it all at once.