Enhance Mobility | Transformer 4 Wheel Mobility Scooter - S3021
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- Warranty and Return Policy
The Transformer is the only fully electric folding scooter in the USA. There is nothing else like it on the market. This easy-to-use, ultra-portable electric scooter offers the ultimate convenience. Offering Remote Control operation for opening and closing plus manual if required. The Transformer has a 300lb weight capacity and comes standard with a lightweight Lithium battery (13.5 Miles on a single charge).
- Remote Control
- Fully Automatic Folding & Unfolding
- Ultra Portable
- Perfect for Aircraft & Cruise Ships
- 300lb Weight Capacity
- 13.5 Miles on a Single Charge
- Lithium Battery
Model: S3021 Automatic folding scooter
Overall Length: 36.9in
Overall Width: 18.1 in
Tires Tire Size Front: 6" x 1.5"
Tire Size Rear: 7" x 2.36"
Maximum Speed: 3.7mph
Safe Gradient: 0-15 degrees
Maximum Gradient: 15 degrees
Turning Radius: 55in
Weight(without battery pack): 53lbs
Color: Red, Yellow, Blue, Black
Brake Intelligent, Regenerative, and Electromagnetic
Drive System: S-drive 45 A
Handlebar: PU foam
Maximum Weight Capacity: 300lbs
Seat Width: 17in
Seat Height: 22in
Battery Power Type: Lithium Battery
Motor: 24V 120W
Battery Charger: 29.4V 2A
DOCUMENTS AND MANUALS
What is Enhance Mobility’s return policy?
Dealers have 7 business days from the date product was received to request a Return Manufacturer’s Authorization Number (RMA #). Enhance Mobility charges a 20% restocking fee for ALL returned items. The return fee is charged back to the dealer on wholesale cost. Returned products must be in new, unused condition in original packaging. Custom orders and accessories including batteries are NON-REFUNDABLE. Enhance Mobility will not accept returned items without a RMA #. Credit will be issued upon inspection of the returned product(s). Dealers may offer a different return policy than the Enhance Mobility Return Policy; however, Enhance Mobility is only liable for the obligations as stated in this Return Policy.
What is the standard warranty for Enhance Mobility’s products?
Transformer and Mobie Plus Scooters have a 24-month warranty on electrical components, limited lifetime coverage on the frame, and a 12-month warranty on the Lithium-Ion battery.
TRIAXE Scooters have a 3-year warranty on the frame, 12-month warranty on electrical components, and 6-month warranty on the Lithium-Ion battery. The warranty begins immediately following customer purchase.
Tires, Tubes, Trim Pieces and Plastic Shrouds, Upholstery (Seat Back and Seat Cushions). This warranty excludes the following: Loss or theft of any and all accessories (such as keys, remote controls etc.), damages caused by improper operation or maintenance, irregular spare parts, accidents, damages caused by an unauthorized refit of the scooter, and damages caused by natural disasters, such as hurricanes, floods, and earthquakes.
Is there an extended warranty/ in home service plan available to purchase?
Yes. Enhance Mobility works with a nationwide company to provide this service. The Enhance Mobility service department will troubleshoot by phone and will dispatch from our network of technicians if deemed necessary.
What is the cutoff time on when the in home-service plan can be added to customer’s order?
To initially add the 1-year warranty, Enhance Mobility must receive the request from the dealer within 7 days of scooter purchase. The second-year extended warranty can be added up to 1 month after purchase date. The 2-year extended warranty cannot be added if the customer did not purchase the first year in home service plan.
We do not accept medicare or insurance as payment.
However, we do offer PayPal and Shop Pay as a payment option.
You can finance and pay low monthly payments. There are options for weekly or bi-monthly payments depending on your credit profile.
Medicare and other insurance companies make it difficult for you to obtain a mobility scooter or power wheelchair. The process can take up to six months before approval.
To obtain a power wheelchair or mobility scooter through Medicare, you must prove to a doctor that you are not able to ambulate (walk or move around), even with assistance devices such as a walker, rollator, cane, etc.
This process can keep you from being able to travel, or move around freely for months; therefore, it's best to pay for the product via a payment option if you do not have the ability to pay it all at once.